As part of the 'VIS Newcomer Training Programme' eu-LISA gave training courses to two soon to be VIS Member States, Bulgaria and Romania, on 12 and 14 September 2017. The overall aim of the 'VIS Newcomer Training Programme' is to provide a series of VIS technical based training courses to Member States' VIS IT operators in order to support accession countries in achieving technical readiness for when they become operational.
The training courses took place in the Bulgarian Ministry of Foreign Affairs and in the Training Centre for Consular Staff of Romania. eu-LISA VIS System experts presented overviews of the VIS system and its functionalities, VIS's architecture, tools and operational procedures. The System Operator manual, the Service Manager role and the Single Point of Contact (SPoC) received particular attention during the course. In addition, the new eu-LISA Development Training programme for VIS IT Operators was introduced to facilitate future training opportunities with Bulgaria and Romania.
More than 35 trainees attended these training sessions. The feedback forms show that participants from both countries were highly satisfied: an overall score of 4.8 out of 5 from the Bulgarian attendees whilst their Romanian counterparts scored the course 4.7 out of 5.
'A very good training course with up to date insights into VIS topics' said one of the Bulgarian participants.
'It was an excellent training course, very well prepared and managed by extremely professional eu-LISA trainers who clarified all our questions' is what one of the Romanian participants commented at the end of the course.
Training Programme for VIS Newcomers will continue with visits from the Bulgarian and Romanian VIS teams to eu-LISA's operational site in Strasbourg later this year.