For the first time eu-LISA delivered three classroom courses on the technical use of large-scale IT systems SISII, VIS and Eurodac. The trainings took place between 13 and 20 November in Strasbourg (France) where the Agency carries out the operational management of the three large-scale IT systems, namely the Second Generation Schengen Information System (SIS II), Visa Information System (VIS) and Eurodac.
Trainings were delivered to over 100 trainees EU Member States and Associated Countries with the involvement of 15 eu-LISA experts. The courses were targeted to IT operators who are responsible for managing the three systems at the national level. The trainings focused on the technical aspects of these systems as, for example, change management, communication tools management and Operator Manual Systems in operation. Each training session also included a "Train the Trainer" module which will allow participants to transfer their knowledge to peer IT Operators at national level.
eu-LISA's tasks related to training are specified in the Establishing Regulation of the Agency (No 1077/2011, Preamble, para 11, Art 3b, Art 4b and 5c). eu-LISA plans to continue with the mapping of the training needs of Member States and to deliver similar training initiatives which have received positive feedback from participants.