eu-LISA is the European Agency responsible for the operational management of the second generation Schengen Information System (SIS II), the Visa Information System (VIS) and EURODAC.
In order to fulfil this mandate, the agency must keep all IT systems under its responsibility functioning 24 hours a day, 7 days a week, to allow the continuous and uninterrupted exchange of data between national authorities using them.
eu-LISA is also mandated to ensure that it applies the highest levels of information security and data protection to the information entrusted to it, ensuring that personal information is treated fairly, lawfully and correctly, in full compliance with the relevant data protection principles and legislation in force.
Additional products and services that the Agency provides include:
- Participation in preparatory processes to design, develop and implement new systems, including execution of pilot projects;
- Training: provision of bespoke system training plans for national authorities on technical use of IT systems managed by the Agency;
- Reporting and statistics: timely and accurate provision of statistics and information on the performance of the systems as foreseen in the relevant legal bases and the fulfilment of all reporting obligations laid down in the Establishing Regulation and legal bases for the IT systems under the Agency's management.