The Eurodac Advisory Group is composed of experts from the Member States, Associated Countries (Switzerland, Iceland, Norway, and Liechtenstein) and a representative of the European Commission.
Its role is to provide the Management Board with relevant technical expert advice as well as support on various technical issues relating to the evolution and further development of existing systems.
Specifically, the Eurodac Advisory Group has been instrumental in developing and overseeing the implementation of a number of business-critical processes, including the following:
Strengthening of the Agency's governance structures through the introduction of an IT service management model;
Evolution of roadmaps, horizontal standard Service Level Agreement and change management processes for the systems managed;
Bespoke system training plans;